Shopping Guide

Dear Customer, please take time to read through our shopping guide from A to Z.

 

Who We Are

Hannah Store is a Modest Fashion store specialised in selling Jubah and Blouse. Over the past five years, we have sold more than 30,000 Jubah and serve about 5000 happy & return customer. 

 

Hannah Apparels' Cutting

Based on 5 years experiences in selling Jubah & blouse, we believe that our cutting will suit most of the customers. Our Jubah and blouse's measurement is based on bust size (NOT bra size) which is measured one round from end to end (refer to the picture below).

We do not advice our customer to measure your size using shoulder due to 90% of customer normally measure wrongly for their shoulder and end up buying the wrong size. 

 

 

For example, if your bust is 36.5 inch, 37 inch or 38 inch, then your suitable size will be M size. If your bust is exactly 38 inch and you prefer to wear slightly loose, you may go for L size.  After all, this is based on individual's wearing preference. We would suggest to buy a slightly bigger rather than a smaller one.

This measurement will be applicable to all customers except those who have BROAD shoulder. Then you need to measure your shoulder along with bust size.

For example, your bust size is 45.5 inch and your shoulder is 19 inch, then your recommended size will be size 4XL or 48. 

 

Hannah Size Chart

All collections' measurement should be referred to the following size chart except for Hannah b. collection that has its own individual size chart. All of our collections come with size from Xs to 5XL, some popular design even up to 10XL. 

i)  Premium Jubah Size chart - this refer to normal size size chart from Xs to XL.

 

ii)  Premium Curvy Size Chart - curvy stands for plus size and NOT refer to following body cutting (curvy) as misinterpret by many customers. For curvy size chart, the size starts from 2XL to 5XL.

iii)  Extra Size - the size starts from 6XL to 10XL. For certain popular design, we are offering up to size 10XL. Please click here to shop for Extra Size apparels. 

Extra Size collection (click here)

  

 

 How to Shop

 

You may click on the 3 line button to preview on collection available.

 

 

You may choose the collection available here

 

 

If you choose for Promotion, then you can further click on the promotion that you are interested. Our promo change from time to time. 

 

 

How to Get Discount Code

 

Once you have click your decided promo. i.e BUY3AT60 (Jubah), a clear instruction for getting the discount will be shown on top of the page. 

The example is shown at the picture below. If you buy any 3 jubah from the listing, you are entitled to the promo discount. The discount code is stated below the instruction. 

 

 

After you add to cart for the correct quantity, just click on the "Show order summary "

 

 

Then, the discount code column is shown. Then please key in the Discount code, then the total amount will be adjusted. 

 

 

How to Place Order

1.  Place order using Website. Before you proceed to checkout, you need to sign up as member first. This will facilitate you for future order and follow up on status. Click here if you wanna sign up as member now. 

2.  Place order using Messenger. You just send us picture or name of the apparel together with your size. Our customer service will help you to place order and process for you. 

3.  Place order using Whatsapp. You have to give us picture or name of the apparel together with your size. Our customer service will help you to place order and process for you. 

Click here to whatsapp 

 

Delivery & Duration

1.  Our delivery is estimated around 5 - 9 days as all items are made to order from our factory. 

2.  We engage with premium courier service SF Express to deliver our parcel securely using doorstep service.

3.  The shipping charge is SGD 8 regardless of how many quantity.Therefore, buy more item per order will save you some postage.  

 

How to request for COD, cash on delivery

1.  We have cash on delivery service for customer who are unable to perform online banking or transfer at ATM.

2.  We have engage with premium delivery service where customer can choose date and time of delivery (based on available slot). The slot is 7 days a week and from time 9 am to 10 pm at night. 

3.  Due to the premium service we offered, there will be an extra charge of SGD 6 on top of the shipping charge $8.

4.  For COD, the parcel estimate will reach in about 2 weeks and NOT applicable for URGENT order

5.  The total invoice value allowed for cod is capped at SGD 200 (ex shipping and cod charge)

6.  Please inquire for this service with our customer service either by messenger or whatsapp. 

7.  Once the parcel is ready for delivery, our rider will contact sis to arrange for best date and time for delivery. 

 

How to Make Payment